Payment Agreement

This Payment document was last updated on January 17, 2024
One-Time Payments and Refunds
Order Refusal and Limitations
Modifications to Terms and Conditions
Eligibility: Refunds are applicable for purchases made using a credit or debit card.
Valid for transactions made by USA or Canada customers.
Refund Timeframe: Refund requests must be submitted within 2 business days of the original transaction. Approval within this timeframe may result in a credit card refund; otherwise, refunds will be processed via check.
Processing Fees: A 3.5% plus $0.50 processing fee, incurred by credit card processors, applies to any credit card transaction refund. The remaining amount will be sent as the refund to the customer.
Check Refunds: Purchases made by check from USA customers incur no additional refund costs. Refunds for check payments will be issued via check.
International Payments: For purchases made outside USD or any payments from USA or Canada customers, refunds are processed via wire transfer. A 1% wire transfer fee applies to the refunded amount.
Credit Option: Customers have the option to forgo a refund and, instead, receive the full value of their purchase as a credit on their account.