# Broadway Media

## About Us

Broadway Media (BMD) provides digital scenery, choreography guides, bodymic rentals, and stage gear for theatre productions worldwide. We serve schools, community theatres, colleges, professional theatres, and licensed productions across the US, UK, and Australia.

## Stage Gear Hardware Rental Agreement

This Hardware Rental Agreement is entered into between Broadway Media Distribution, Inc. ("BMD"), a California corporation with its principal place of business at 105 W 86th Street, #218, New York, NY 10024, and the customer identified on the Order Form. BMD markets its hardware rental program under the trade name "Stage Gear." It governs all rentals of audio-visual and related hardware equipment and is accepted upon completing checkout, submitting an order, or taking delivery of Equipment. It supersedes and replaces all prior hardware rental agreements and rental-related terms. Last updated July 7, 2026.

The agreement is organized in the order a rental actually happens - reservation, protection, payment, shipment, receipt, use, return, and damage assessment - followed by the general legal terms. The following outlines each numbered section and its clauses.

### Section 1: Definitions

Defines capitalized terms including Agreement, Authorized Carrier, BMD, Business Day, Business Hours, COI, Customer Inspection Form, Damage Waiver, Equipment, Flex Credit, Flex Fee, Gross Negligence, Inspection Records, MSRP, MSRP Replacement Value, Normal Wear and Tear, Order Form, Pass/Fail Status, Pre-Shipment Inspection, Protection Plan, Rental Flex Protection, Rental Term, Return Inspection, and Security Deposit.

### Section 2: Reservation

- 2.1 Weekly Rental Structure - one-week increments Monday to Monday, one-week minimum, continental US only.
- 2.2 Order Confirmation and Reservation - confirmed only after payment and Protection Plan election.
- 2.3 Price Changes Before Shipment - Customer may cancel without fee if pricing changes.
- 2.4 Cancellations - fee schedule within/after one Business Day, after shipment, and Acts of God.

### Section 3: Protection Plans

- 3.1 Election Required - one of three plans, irrevocable once payment confirmed.
- 3.2 Option A - Damage Waiver (3.2.1 through 3.2.10): optional, not insurance; fee is 10% of rental cost; $20,000 cap per order; covered events, exclusions, liquid/moisture exposure, dissolution for Gross Negligence, future eligibility, no claims process, scope, and state-law compliance.
- 3.3 Option B - Certificate of Insurance (3.3.1 through 3.3.6): no fee; CGL $1M/$2M, property and lost-rental-revenue coverage; required policy language and certificate holder; submission deadline; validity period; damage during a COI rental.
- 3.4 Option C - Security Deposit (3.4.1 through 3.4.7): refundable 50% of MSRP Replacement Value, $1,000 minimum and $10,000 maximum; payment, holding, refund conditions, permissible deductions, deduction notice, and refund timeline.

### Section 4: Rental Flex Protection

- 4.1-4.6 Nature (optional, not insurance, additive to a Protection Plan), eligibility, Flex Fee (8% of rental cost), general conditions, benefits, and administrative flexibility.
- 4.7 Cancellation Benefits - Cancellation Refund (>90 days), Cancellation Credit (14-90 days), and Force Majeure Credit (within 14 days) with a three-tier qualifying-event table.
- 4.8-4.16 Priority Fulfillment, Free Reschedule, Performance Schedule Protection, Emergency Extension, Missing Accessory Forgiveness, Enhanced Wear & Tear Coverage, Dissolution, No Guarantee of Exceptions, and Election.

### Section 5: Payment

- 5.1-5.3 Rental fees and payment methods, Purchase Orders (government/school districts, 2/5 NET 15), card on file and standing authorization.
- 5.4-5.11 Notice before post-rental charges, billing disputes and chargebacks, refund method, non-cardholder authorization, duration and card updates, data security (PCI-DSS via Stripe), scope of authorization, and late payment interest (1.5%/month).

### Section 6: Shipment

- 6.1 Outbound Shipping and Delivery - UPS or BMD-selected carrier, delivery targeted by 5:00 p.m. on the Start Date.
- 6.2 Shipping Charges - round-trip charge no less than $400; rush charges for short-notice orders.
- 6.3 Refusal of Delivery - not permitted without written authorization.
- 6.4 Risk of Loss - passes to Customer at delivery, ends at Authorized Carrier return scan.

### Section 7: Receipt and Inspection of Equipment

- 7.1 Pre-Shipment Inspection by BMD's Asset Manager.
- 7.2 Customer Inspection Form - must be submitted within 24 hours of delivery.
- 7.3 Compliant Submission requirements.
- 7.4 Equipment Received Non-Functional or Damaged - notice and carrier-claim steps.
- 7.5 Condition Grading - New, Good, Fair, Fail.

### Section 8: Use of Equipment

- 8.1 Professional Use; 8.2 Care and Maintenance; 8.3 No Modifications; 8.4 Theft or Loss During Rental; 8.5 No Subletting or Transfer; 8.6 Hardware Support (support channels/hours, no after-hours support, scope, firmware and software).

### Section 9: Return of Equipment

- 9.1 Return Deadline - Authorized Carrier scan by 12:00 p.m. on the Return Due Date.
- 9.2 Packaging and Repacking - original cases and foam required.
- 9.3 Carrier Scan; Carrier Loss; 9.4 Carrier Restrictions.
- 9.5 Late Returns - daily late fees, accessory late fees, accumulation cap, and treatment of unreturned Equipment.

### Section 10: Damage Assessment and Customer Liability

- 10.1 Return Inspection - within 30 days of receipt.
- 10.2 Normal Wear and Tear - not charged.
- 10.3 Category Standards - Projection, Audio, and Cases/foam/cables/accessories.
- 10.4 Damage Beyond Normal Wear and Tear - chargeable.
- 10.5 Gross Negligence.
- 10.6 Damage Assessment Process - tiered review by amount (under $125, $125-$999, $1,000+).
- 10.7 Notification and Payment.

### Section 11: Disputes; Governing Law; Venue

- 11.1 Damage Disputes; 11.2 Deposit Disputes; 11.3 Billing Disputes; 11.4 Governing Law (New York); 11.5 Jurisdiction and Venue (New York County); 11.6 Public Entities.

### Section 12: Default and Remedies

- 12.1 Events of Default; 12.2 BMD's Remedies; 12.3 Joint and Several Liability; 12.4 Cost of Collection; 12.5 Account Suspension.

### Section 13: Indemnification; Warranty; Limitation of Liability

- 13.1 Indemnification; 13.2 BMD Warranty; 13.3 Performance Variables; 13.4 Limitation of Liability (no indirect/consequential damages; total liability capped at rental fees paid).

### Section 14: General Provisions

- 14.1 Entire Agreement; 14.2 Amendments; 14.3 Severability; 14.4 Waiver; 14.5 Assignment; 14.6 Notices; 14.7 Force Majeure; 14.8 Headings; 14.9 No Third-Party Beneficiaries; 14.10 Forms and Additional Information; 14.11 Survival.

### Section 15: Organizational Authority; Acceptance

- 15.1 Contracting with Organizations; 15.2 Organization Representations; 15.3 Signatory Authority and Personal Liability; 15.4 Public-Entity Signatories; 15.5 Authority Disputes and Ratification; 15.6 Electronic Acceptance (checkout has the same force as a signed original).

Questions may be directed to hello@broadwaymedia.com or 1-800-277-0343.

## Our Catalog

Over 322 licensed shows supported. Browse the full catalog at [/search](https://broadwaymedia.com/search). For an enumerated list of every show, blog post, product, and gated page, see [sitemap.xml](https://broadwaymedia.com/sitemap.xml).

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- [Hardware Rental FAQ](https://www.broadwaymedia.com/legal/hardware-faq)
- [Protection Plan Comparison](https://www.broadwaymedia.com/legal/protection-comparison)
- [COI Requirements](https://www.broadwaymedia.com/legal/coi-requirements)
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